Professionals in
this Group

Reducing Liability Risk – Enhancing Your Practice: It's All About Excellence
EndoEconomics, Volume 12, Spring 2007
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee

Liability Risk Reduction Strategies for Physicians
Physician's News Digest, August 2006
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee

Can Adhesive Labels Prevent Wrong Site Surgery and Reduce Liability Risk?
Widener Law Review, Vol. 12:293
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee

Quality Assurance Committee in a Physician's Office
Physician's News Digest, March 2006
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee

Best Practices: Reducing Liability Risks for Nursing Homes - Changing the Liability Equation
LTC Advisor (A Publication of the American Health Lawyers Association Long Term Care Practice Group), Vol. 9, Issue 1, Winter (February) 2006
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee

The New Universal Protocol: Can Adhesive Labels Prevent Wrong Site Surgery and Reduce Liability Risk?
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee
For more information on this article, please contact Amy Matthias at ajm@stevenslee.com

Expectation Management to Reduce Liability Risk
Physician's News Digest, September 2005
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee

The Right Ways to Prevent Wrong-Site Surgery
Outpatient Surgery Magazine, July 2005
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee

Reducing Your Risk of Malpractice Claims
Physician's News Digest, April 2005
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee

Reducing the Healthcare Organization's Liability Risk Under the Universal Protocol
Health Lawyers News, November 2004
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee

A Path to Reducing Risk While Enhancing Success
A Special Report from Health Care Risk Management Institute, HcPro, November 2004
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee

Malpractice Reform: One State's Example
Managed Care Interface, July 2003
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee


Five-Star Service

Creating That “Five-Star” Culture
American Bar Association Health eSource, June 2005, Vol. 1, No. 10
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee

In every industry there is an ongoing quest to develop a five-star service culture. During these litigious times, this quest has become even more important. Recent data again substantiates that true service excellence and effective communication significantly reduce liability exposure and enhance one’s business at the same time.


Best Practices

Pay For Performance Initiatives Moving Forward: Why It Is Now More Important Than Ever To Incorporate Best Practices In Clinical And Risk Management
EndoEconomics, Vol. 5, Fall 2005
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee


Patient Satisfaction

Quality of Care: Patients Able to Measure Doctors' Quality of Care Accurately, Study Finds
Industry News, Vol. 13, No. 3, January 2006

First study released which shows the accuracy of patient surveys as to risk management principles such as communication and telephone. As we know, patient perceptions and patient satisfaction are key to reducing liability risk. We have always believed in the importance of patient satisfaction surveys to understand patient perceptions, and this study shows for the first time, that such surveys can accurately reflect patient satisfaction.


Specialty-Specific

Bariatric Surgery: A Comprehensive Bariatric Program Can Act to Reduce Liability Risks and to Promote Patient Safety
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee
For more information on this article, please contact Amy Matthias at ajm@stevenslee.com


Reducing Liability Risk for Bariatric Surgeons...Changing the Equation
Bariatrics Today, Issue 2, 2005
by James W. Saxton, Esq. and Maggie M. Finkelstein, Esq., Stevens & Lee

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